How to Refresh Your RocketScan Student Database with Nutrikids

Sometimes you may run into a situation where RocketScan is unable to match a student to their ID number even though that student is in your Nutrikids system and their status is showing as 'active'. When this happens, the student lookup in RocketScan needs to be updated. 

You should first verify that the student(s) that is marked as 'Missing ID' in RocketScan is in your Nutrikids system as an active student and has a valid birth date.

1. Open the  NUTRIKIDS Application Scanning Bridge. 

2. From the Bridge menu located in the top left, select 'Update Reference Data'. 

3. Wait for the process to complete. The time to complete depends on the size of your school district and the speed of your district's network.

4. Once that is complete, return to RocketScan. 

5. Go to the RocketScan Admin module and click 'Refresh Student Database'. 

6. After 90 seconds, the process will be complete and the student information in RocketScan should be updated.

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