Applications are not importing to Point of Sale (web-based POS)

Applications are not importing to Point of Sale (web-based POS)

This article only applies to the following Point of Sale integrations:
  1. eTrition7
  2. MealTime
  3. PaySchools
  4. Titan
Once a student's application data has completed validation without breaking any rules (or some other user-defined reason to send it to Hold), it goes to "Export". Shortly after that, it will automatically go to "In Transmission", which means the application data has been sent to the Point of Sale system for processing. After the Point of Sale has processed that data, it returns the Application ID of each student that was processed to Strata Apps as a confirmation (or "handshake") of a successful import. When Strata Apps receives this, then that application data is considered to be "Exported".
The export workflow should only take a few minutes to complete.
You should monitor the export workflow using the Home screen. If you notice that you have students in either Export or In Transmission for longer than an hour, please contact Image One support.
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