RocketScan
Importing Additional Data to RocketScan for SunBucks Reporting
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District Machine Requirements for RocketScan
Server Hardware Requirements Must be Server Class System. Scanner cannot be attached to this system. Minimum 1.4 GHz (or faster) x64 processor 4 GB RAM 1x 60 GB (or larger) Hard Disk 3 1 Gb NIC Port Recommended 3.1 GHz (or faster) multi-core x64 ...
RocketScan Rolling Verification Plan for SUNBUCKS Collections
Overview To comply with CDE’s June 2025 SUN Bucks guidance, this plan outlines procedures for three rounds of verification, each involving a random 3% sample of UBA-based eligibility determinations. Verification Round Timeframe Sample Size Target ...
How to change your RocketSCAN password
To change your RocketSCAN password, you will need another user that has access to the Admin module and the User Management task to assist you. Alternatively, you may contact Image One software support so that an available technician can log in to ...
New in RocketSCAN 4.14
New features and changes released in update packages for RocketSCAN version 4.14 are listed below. New Features Accelerated Validation for online forms There is a new User Preference option in Validation that reduces the tasks to only the student ...
Previous Application Notification
RocketSCAN can display a notification when a student on the application you are currently validating already has an application on file. The notification will indicate if the application is from the current school year or a previous school year. ...
Prerequisites for early collection of Income Surveys in RocketSCAN
Introduction RocketSCAN by Image One is of the few – if not the only – data collection systems that allows for the collection of Income Form data prior to the release of the USDA’s National School Lunch Program Eligibility Guidelines. However: The ...
How to migrate your RocketSCAN system (scan only, Titan Integration)
Districts are encouraged to contract with Image One for migration of the RocketSCAN system to a new platform. Support for incorrectly migrated systems is limited to restoration of the database and application images on the original machine. This ...
RocketSCAN Online - Pre-population of Student Data
RocketSCAN Online: Pre-population of Student Data Bruce Rouslin 4/4/2023 Document Version 1.1 Scope and purpose The RocketSCAN Online Application System and the RocketSCAN Online Income Survey sites can utilize a custom URL from an external process ...
New in RocketSCAN 4.13
New features and changes released in update packages for RocketSCAN version 4.13 are listed below. New Features Student Lookup Search now includes Income Form data If your district uses RocketSCAN to process income forms, the Student Lookup Search ...
Get Started with RocketSCAN
Introduction Thank you for choosing RocketSCAN FMA — Image One Corporation's innovative, automated solution for processing meal applications and income forms for your district. Say goodbye to manual, time-consuming tasks and hello to a more ...
Where is my audit file?
Question Where can I find my audit file(s)? Answer The RocketScan support team creates an end-of-year audit file during your rollover and stores it in a shared location within your district. Please contact support if you need assistance in finding ...
Quick Start Guide: Validation
This is a quick reference guide on how to process (validate) an application or income form in RocketSCAN. Validation module interface Here are the key pieces of the RocketScan Validation module that you will use: 1. Title Bar: Displays the ...
Quick Start Guide: Scan
This is a quick reference guide on how to prepare, scan, and save a batch of documents to be processed by RocketSCAN. Before you scan Check that the scanner is connected to power, is powered on, and that the USB cable is connected to the scanner and ...
Quick Start Guide: Verification
If your Point of Sale provides RocketSCAN information on whether or not a student has been selected for Verification, RocketSCAN has some additional features to help you with the Verification process. Verification notification during Validation You ...
Quick Start Guide: Missing IDs and Held Applications
Exceptional applications that either show incomplete or incorrect information will be sent to RocketSCAN’s Held Applications tab. Applications in which RocketSCAN cannot locate a student id are placed in a Missing Id tab. Both the Missing ID and Held ...
What is a Rollover?
The rollover happens after processing all applications for one school year and transitions the system into the next school year, including applying necessary updates to the client software, service, and database. This procedure is completed by Image ...
Subquery returned more than 1 value
Problem When you attempt to run the Income Form Reports wizard, you get a long error message that starts with the following: Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <=, >, >= or when the subquery ...
How to obtain your Income Form Report
For more information on RocketScan’s Income Form add-on and its features, please see the RocketScan Income Form Guide. 1. Log in to RocketScan and launch the Admin module. 2. Click on the “Refresh Student Database” button and wait for it to complete ...
How to Refresh Your RocketScan Student Database with Nutrikids
Sometimes you may run into a situation where RocketScan is unable to match a student to their ID number even though that student is in your Nutrikids system and their status is showing as 'active'. When this happens, the student lookup in RocketScan ...
RocketScan Income Form Guide
Welcome Welcome to RocketScan’s Income Form add-on! Image One’s RocketScan software has been a reliable scanning solution for processing family meal applications for almost 20 years. With our add-on, you may utilize RocketScan’s capabilities to ...
How to change your Point of Sale Integration
RocketScan works with a variety of Point of Sale partners to process meal applications (and in some cases, income forms). If your district is changing from one Point of Sale system to another, your RocketScan system will need to be reconfigured to ...
New in RocketScan 4.11
New features and changes released in update packages for RocketScan version 4.11 are listed below. New Features Bulk Image Export You can now export ALL application images of a selected type (NSLP or Income Form) from the selected application state ...
How to set the online application to online mode
When selecting a date, please note that online mode will take effect on that date at 12 AM. If Image One hosts your online application, then online mode will take effect on the selected date at 12 AM Central time zone. In the RocketScan Admin module, ...
How to set the online application to offline mode
When selecting a date, please note that offline mode will take effect on that date at 12 AM. If Image One hosts your online application, then offline mode will take effect on the selected date at 12 AM Central time zone. In the RocketScan Admin ...
Why would the full student lookup report show an LCFF outcome of DC if the Direct Cert column has a value of N
Question Why would the full student lookup report show an LCFF outcome of "DC" if the Direct Cert column has a value of "N"? Answer This occurs when a student is on an LCFF form with another student that is Directly Certified. When processing LCFF ...
District Machine Requirements for RocketScan
Server Hardware Requirements Must be Server Class System. Scanner cannot be attached to this system. Minimum 1.4 GHz (or faster) x64 processor 4 GB RAM 1x 60 GB (or larger) Hard Disk 3 1 Gb NIC Port Recommended 3.1 GHz (or faster) multi-core x64 ...
How to prepare documents for scanning
The first and most important step in successfully scanning documents for your RocketSCAN system is to prepare them carefully. There are a few important items to pay attention to before you start scanning a batch of applications. Prepare your ...
Rocketscan HotKeys
RocketScan's Validation module utilizes your keyboard to efficiently control actions and data entry. You can view these controls at any time in Validation by hitting the F2 key to display the "Hotkeys" window. Hotkeys available at the Students Task ...
Configuring Email Receipt from RocketScan Online
The RocketScan online module is able to send an email to the parent or guardian as a confirmation that they have submitted an online application. It can also send a notification email to user-defined recipients every time an online application has ...
How to find an online application using its confirmation number
Question The applicant has provided a confirmation number, but how can I use that number to find their application in RocketScan? Answer For online applications, the "confirmation number" is also the Batch ID. You can use that number to search ...
Considerations for utilizing collected income form data directly from RocketScan's database
INFO: The application type discussed in this article is the Income Form, but it is also known as "LCFF form", "income survey", "alternative income form", "Community Eligibility Provision (CEP) form", "student education benefit form", "school benefit ...
About exporting applications from RocketScan to a web-based Point of Sale
This article only applies to the following Point of Sale integrations: eTrition7 MealTime PaySchools Titan Once a student's application data has completed validation without breaking any rules (or some other user-defined reason to send it to Hold), ...
It does not appear AutoProcess is running
AutoProcess is the step in the RocketScan workflow that occurs after you scan and save a batch. During this step, ICR technology analyzes and interprets the handwriting from the scanned batches. After the scanned batch completes AutoProcess, they ...
DC Reduced Option for RocketScan FMA
Availability of this function is dependent on support from your Point of Sale. RocketScan is able to be configured to support DC Reduced (or DC Medicare Reduced Status). If a student has been flagged as "Direct Certified - Reduced", then RocketScan ...
How to remove schools from the online application
In the RocketScan Admin module, go to Administration > Online Wizard. If you are asked to select a website, select "FMA" to edit your online meal application or "LCFF" to edit your online income survey. Click "Next". On the "Additional Options" ...
RocketScan Knowledge Base Contents
Get Started with RocketSCAN District Machine Requirements for RocketSCAN New in RocketSCAN 4.14 Articles in this knowledge base are divided by module and purpose. The "purpose" categories are: Best Practices Advice on getting the most from RocketSCAN ...
How to reburn application images
A secondary RocketScan admin user is needed to perform this task. During the Export Verify step of the RocketScan workflow, RocketScan will attempt to burn some information (such as the application ID or student numbers) to the images of applications ...
How are application records maintained in RocketScan and for how long?
Question How are application records maintained in RocketScan and for how long? Answer All applications that were scanned and validated or were submitted through your RocketScan online application site are stored on a server designated by your ...
Invalid TANF
The Validation rule "Invalid TANF" is broken when the value for an application's case number (also known as benefit number, TANF, Foodstamp number, etc.) does not match what RocketScan expects to find in that field. This is managed in RocketScan's ...
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