Popular Articles
Accessibility conformance reports for Image One Corporation solutions
Reports listed on this page are Accessibility Conformance Reports that are based on the ITI VPAT 2.3® template. These reports include information on the revised Section 508 standards, corrections to the ICT Final Rule from January 2018, and the Web ...
Possible new barcode detected
A red thumbnail is usually preceded by a warning prompt: "possible new barcode detected." You will need to contact Image One support to correct the "invalid barcode", but it is recommended that you first finish the scanning process and save the batch ...
Unable to reset password: An error has occurred while processing your request
Problem Attempting to follow the link provided in the email for resetting your RocketScan Portal password results in the following error page: Solution This issue seems to occur for some users if they click on the link from the email. Instead, try ...
About exporting applications from RocketScan to a web-based Point of Sale
This article only applies to the following Point of Sale integrations: eTrition7 MealTime PaySchools Titan Once a student's application data has completed validation without breaking any rules (or some other user-defined reason to send it to Hold), ...
Considerations for utilizing collected income form data directly from RocketScan's database
INFO: The application type discussed in this article is the Income Form, but it is also known as "LCFF form", "income survey", "alternative income form", "Community Eligibility Provision (CEP) form", "student education benefit form", "school benefit ...