How to change your Point of Sale Integration

How to change your Point of Sale Integration

RocketScan works with a variety of Point of Sale partners to process meal applications (and in some cases, income forms). If your district is changing from one Point of Sale system to another, your RocketScan system will need to be reconfigured to integrate with your new Point of Sale. Please contact support so that we may schedule this procedure and confirm compatibility. Scheduling your change in Point of Sale with support also allows us time to coordinate with your new Point of Sale to ensure a smooth transition.

You can submit software support requests to support@imageone.zohodesk.com or call 1-800-956-9000 option 2.


    • Related Articles

    • About exporting applications from RocketScan to a web-based Point of Sale

      This article only applies to the following Point of Sale integrations: eTrition7 MealTime PaySchools Titan Once a student's application data has completed validation without breaking any rules (or some other user-defined reason to send it to Hold), ...

    • Applications are not importing to Point of Sale (web-based POS)

      This article only applies to the following Point of Sale integrations: eTrition7 MealTime PaySchools Titan Once a student's application data has completed validation without breaking any rules (or some other user-defined reason to send it to Hold), ...

    • Can I modify an application that was exported?

      Question How can I modify an application that was exported? Answer Once an application is exported to the Point of Sale, it can no longer be modified within RocketScan. At that point, information must be modified manually through the Point of Sale ...

    • Can I modify an application that was exported?

      Question How can I modify an application that was exported? Answer Once an application is exported to the Point of Sale, it can no longer be modified within Strata Apps. At that point, information must be modified manually through the Point of Sale ...

    • RocketSCAN/StrataApps form ordering FAQs

      Design changes Q: I approved my draft and then noticed something that needs changing/correction. What should I do? A: Contact Image One right away and notify us of the issue. We can cancel your approvals so that you may make the needed changes. Q: I ...